

Lines are open from 08:00–20:00 every day. Once your new card arrives, you should activate it as soon as possible to continue using Google Pay.You won’t need to register your new card with Google Pay as we will update this automatically for you. Your physical card will be stopped, but you will still be able to use Google Pay for transactions.

When we issue you with a new card, you will need to register it with Google Pay again. Samsung Pay is a payment facility from Samsung that lets you make contactless payments easily and securely using your smartphone or smartwatch.Your actual card will be stopped, and you will not be able to continue to use Google Pay with this card.

If you lose your card, please contact us immediately on 03456 007 010. Lines are open 08:00 to 20:00 every day except for Christmas Day, Boxing Day and New Year's Day. The phone must be running Android 5.0 (Lollipop) or higher, and it must have an NFC chip. For the security conscious, know that when you use Android Pay. You can also call us on 03456 002 290 to suspend or remove your card from Google Pay. Besides letting you pay for items with your phone, Android Pay also stores your gift cards, loyalty cards, and special offers. Since Google Pay doesn't store your card details on your phone, anyone who finds or steals your phone won't be able to access that information, even if it's unlocked. If your device is lost or stolen, you can find, lock, or erase it using Find My Device. In 2018, Android Pay merged with Google Wallet (see Google Pay).
